Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how we collect, use, and protect your information when you use our applications and services.

Applications Covered

This Privacy Policy applies to:

Warband Commander (mobile application)
Hall of Eternal Champions (web application)
Any related services and websites

Information We Collect

Information You Provide Directly

Account information (username, email address, password)
Profile information and preferences
Game data and statistics
Communications with us (support requests, feedback)
User-generated content (comments, reviews, custom warbands)

Information We Collect Automatically

Device information (device type, operating system, unique device identifiers)
Usage data (features used, time spent, game progress)
Log data (IP address, browser type, pages visited)
Performance data (crash reports, error logs)
Location data (if you choose to enable location services)

Information from Third Parties

Social media account information (if you choose to link accounts)
Analytics data from third-party services
Payment information (processed securely by third-party payment processors)

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Personalize your experience
Analyze usage patterns and trends
Detect, prevent, and address technical issues
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With Your Consent

When you explicitly agree to share information
When you choose to make information public

Service Providers

Third-party companies that help us operate our services
Payment processors for transaction handling
Analytics providers for usage insights
Cloud storage providers for data hosting

Legal Requirements

When required by law or legal process
To protect our rights and property
To prevent fraud or abuse
To protect user safety

Business Transfers

In connection with a merger, acquisition, or sale of assets
With appropriate notice and user choice

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Secure data centers and infrastructure
Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

Provide our services
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Portability of your data
Objection to certain processing
Withdrawal of consent
Complaint to supervisory authorities

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Third-Party Services

Our applications may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Providing notice through our applications

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@gunmeistergames.com

Mobile App Specific Information

Warband Commander

May request permissions for camera, storage, and location
Uses device identifiers for analytics and personalization
Syncs data across devices when logged in
May access your device's photo library for custom images

Push Notifications

We may send push notifications for game updates and important announcements
You can opt out of push notifications in your device settings
Some notifications are necessary for app functionality

Web App Specific Information

Hall of Eternal Champions

Uses cookies and similar technologies for functionality and analytics
May store data locally in your browser
Integrates with social media platforms for sharing features
Uses third-party analytics services

Cookie Policy

Essential cookies are necessary for basic functionality
Analytics cookies help us understand usage patterns
You can manage cookie preferences in your browser settings

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

European Union Privacy Rights

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making

Data Protection Officer

For EU residents, you can contact our Data Protection Officer at:

Email: contact@gunmeistergames.com
Subject line: "GDPR Inquiry"

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.